chicpack Store Order & Shipping Policy

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Welcome to chicpack Store, where every order is packed and dispatched with meticulous care. Our order and shipping policies are built to give you complete confidence in every purchase, from the moment you check out to the moment your package arrives at your door.

Order Processing

At chicpack Store, each order receives our immediate attention. We process all orders within 1–2 business days (Monday through Friday, excluding federal holidays). Orders submitted before 2:00 PM Eastern Time are targeted for dispatch on the same business day. As soon as your order ships, we will send you a confirmation email with a unique tracking number so you can monitor its progress in real time.

Domestic Shipping (United States)

We provide multiple shipping options to match your schedule. Delivery timelines begin once your order has left our facility.

Method	Delivery Time	Cost
Standard Shipping	7–12 business days	$5.99
Expedited Shipping	2–3 business days	$14.99
Overnight Shipping	Next business day	$29.99
Free Standard	7–12 business days	FREE

Please note that delivery estimates are calculated in business days and may be longer during high-volume periods such as holidays or severe weather events.

International Shipping

chicpack Store proudly ships to Canada, the United Kingdom, Australia, and select European Union countries. International orders are typically delivered within 7–14 business days after dispatch. Please be aware that any import duties, customs fees, or local taxes are the responsibility of the recipient and are not included in the purchase price or shipping cost.

Order Tracking

We believe in full transparency. A tracking number will be emailed to you as soon as your order is dispatched. If you haven't seen an update within 3 business days of receiving your order confirmation, please reach out to our customer support team for assistance.

Address Changes

If you need to update your shipping address, please notify us within 1 hour of placing your order by emailing us with your order number. While we will do our best to accommodate changes made after that window, we cannot guarantee that the address can be modified once the order enters processing.